Incident Management is the process of managing the lifecycle of an IT incident—from identification to resolution—to restore normal service operation as quickly as possible and minimize business impact.

Establishing a robust Incident Command System is crucial for a successful emergency response and can significantly impact your ability to protect people, assets, and overall business performance. Here are key factors to consider when structuring your organization's incident response.

Technology plays a pivotal role in transforming and optimizing the Incident Command System, enhancing efficiency, visibility, and overall supply chain management.